(905) 553-9507
Frequently asked questions

Your questions about therapy in Vaughan, answered honestly

Starting therapy brings up a lot of practical questions, about cost, insurance, what the first session is like, and whether it is even the right step. Here are clear answers to the ones we hear most. If yours is not here, we are glad to talk it through.

No referral needed. No credit card. Private and confidential.

24+Registered
Psychotherapists
MonthlyClinical
supervision
3 officesWoodbridge, Vaughan
& Barrie + online
$0First consultation
20 minutes
Everything you need to know

Common questions, grouped so yours is easy to find

Tap any question to read the answer. Still unsure about something? A free consultation is the easiest way to ask anything, no commitment.

Getting started & what we offer

What types of therapy does InnerSight offer?

We offer individual therapy, couples therapy, family therapy, and child and youth therapy, in person at our Woodbridge, Vaughan/Maple and Barrie offices or online across Ontario. Our Registered Psychotherapists draw on evidence-based approaches such as CBT, DBT and mindfulness-based therapies, matched to what you are working through. Not sure where to start? A free 20-minute consultation will help you find the right fit.

Do I need a referral to start therapy?

No referral is needed. You can book a free 20-minute consultation online at psychotherapyclinic.janeapp.com or call (905) 553-9507, and most people have their first full session within a week.

How do I book, and what if I need to cancel?

You can book a free consultation or a session online at psychotherapyclinic.janeapp.com or by calling (905) 553-9507. If you need to cancel or reschedule, please let us know as early as you can. Late cancellations or missed sessions may be subject to a fee, which your therapist will explain when you begin.

Fees & insurance

How much does therapy cost, and do you accept insurance?

The first 20-minute consultation is free. Individual sessions are $180 for 55 minutes, an initial assessment is $245 for 70 minutes, and couples and family sessions are $280 for 85 minutes. There is no OHIP coverage for psychotherapy, but most private insurance plans cover a portion of services from a Registered Psychotherapist. We recommend checking your specific coverage with your provider, and we offer direct billing with several insurers. Reduced-fee sessions are also available.

How long is a typical session, and how often will I come in?

A typical individual session is 55 minutes. How often you come in depends on what feels right for you and what you are working through. Many people start with weekly sessions and move to every two weeks or monthly as things settle. Your therapist will work this out with you and revisit it as you go.

Your first session & how it works

What should I expect during my first session?

Your first session is a relaxed conversation. Your therapist will ask about your background, what brought you in, and what you would like to be different, and will explain how therapy works and answer any questions you have. There is no pressure to share more than you are comfortable with. It is also a chance to feel out whether your therapist is the right fit.

How can I prepare for my session, and is there anything I should bring?

There is nothing you have to prepare, but it can help to jot down what you would most like to talk about or any questions on your mind. Some people like to bring a notebook to keep track of things between sessions. Beyond that, just come as you are.

How long will it take to see results, and how long will I be in therapy?

It varies from person to person. Some people notice a shift within a few sessions, while deeper or longer-standing concerns can take more time. Some people come for a short, focused piece of work and others stay longer. Your therapist sets realistic goals with you and regularly checks in on progress, and you are always in charge of how long you continue.

Confidentiality, fit & scope of care

Is therapy confidential?

Yes. Our therapists are Registered Psychotherapists regulated by the CRPO, and what you share stays private within the standard legal and ethical limits, such as if there is a serious risk of harm to you or someone else. Your therapist explains these limits clearly in your first session.

Will my therapist diagnose me or prescribe medication?

Our therapists are Registered Psychotherapists, not physicians, so they do not provide formal medical diagnoses or prescribe medication. If medication may be helpful, your therapist can work alongside your family doctor or psychiatrist and help you coordinate that care. Many people find meaningful change through therapy alone, and your therapist will help you set realistic, personal goals.

What is the difference between a psychotherapist, a counsellor and a psychologist?

In Ontario a Registered Psychotherapist (RP) is regulated by the CRPO and trained to provide psychotherapy for mental health and emotional concerns. The term counsellor is used more broadly and is not always regulated in the same way. A psychologist holds a doctoral-level degree and is regulated separately, and can carry out formal psychological assessment and diagnosis. At InnerSight, every clinician is a Registered Psychotherapist.

Can I switch therapists if it is not the right fit?

Yes, absolutely. Fit matters more than almost anything in therapy, and you have every right to change therapists. Just let us know and we will help you move to someone who suits you better, and your file moves with you. There is no awkwardness and no judgment.

Sessions, family & online

Can I have therapy sessions online?

Yes. We offer secure video sessions anywhere in Ontario, alongside in-person sessions in Woodbridge, Vaughan/Maple and Barrie. Online sessions can feel more private and remove the commute, and they work well for most people. Evenings and weekends are available.

Can children come to therapy, and can I bring a support person?

Yes. Several of our therapists work with children and youth using approaches suited to their age, including play-based work for younger children. Whether having a partner, parent or loved one join a session is helpful depends on you and the type of therapy. It is best to discuss it with your therapist so you can decide together.

Still have a question?

The easiest answers come from a real conversation

Some questions are easier to talk through than to read. A free 20-minute consultation lets you ask anything and get a feel for whether InnerSight is right for you, with no pressure to continue.

Where to find us

Three offices, plus online across Ontario

In-person sessions at three locations, plus secure video sessions anywhere in the province. Evenings and weekends available.

Still wondering if therapy is right for you?

That is exactly what a free consultation is for. One short, confidential conversation, no commitment, is all it takes to find out.